May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails entangled like spaghetti.In a throwback to an era of personal, customized approaches to dilemmas, the newly proposed social media hotline  for schools, called I Can Helpline.org, … [Read more...]