A Social Media Helpline for Schools: I Can Helpline

May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails … [Read more...]

Life 360: Family Locator Apps-Mapping the Shades of Grey (Part 1)

Oct. 15, 2012  Teens call them ‘trackers,’ parents call them ‘tools,’ and the telecom industry refers to GPS and LBS (location based services) as sheer “growth” in a mobile market that’s booming with … [Read more...]