A Social Media Helpline for Schools: I Can Helpline

May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails entangled like spaghetti.In a throwback to an era of personal, customized approaches to dilemmas, the newly proposed social media hotline  for schools, called I Can Helpline.org, … [Read more...]

Life 360: Family Locator Apps-Mapping the Shades of Grey (Part 1)

Oct. 15, 2012  Teens call them ‘trackers,’ parents call them ‘tools,’ and the telecom industry refers to GPS and LBS (location based services) as sheer “growth” in a mobile market that’s booming with map-based apps that pinpoint the whereabouts of users. We need to uncork this whopper of a conversation beyond the micro (oooh, handy! or ewww creepy!) and into macro … [Read more...]