
May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails … [Read more...]
May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails … [Read more...]
Sept. 6, 2011 As school starts this week for the very few left that haven’t had summer short-circuited with August start dates, we’re continuing our focus on solutions-based media to ramp up Social … [Read more...]
Aug. 31 2011 Transitioning back to school is tough, especially when media and marketing blitzes the ‘what could be’ fear dynamics of peer acceptance based on what you wear, how you look, and who you … [Read more...]
Mar. 17, 2011 Unplugging for a day is a respite, but being gone for a week amidst news of tsunami disasters and first ever media moments like the March 10 White House Conference on Bullying Prevention … [Read more...]
July 2, 2010 When I first saw this note in my social media stream it raised my media literacy eyebrows to explore further. It said, “Interesting: McAfee has a very diff take on their own study … [Read more...]
April 18, 2010 Many of you know I clench when I hear the word ‘reporter’ (even though I’m one and the same, it’s different when you’re behind the keyboard) because media has powerful potential to … [Read more...]
Mar. 25, 2016 Just back from a 'spring break' social media hiatus reprising our unplugged trip to Catalina Island, albeit only day tripping vs a leisurely week away, as we tried to 'recreate' and … [Read more...]
Update Jan. 9, 2017 Coming up...Jan. 28, 2017 my favorite "unconference" convenes called "She's Geeky" which I've written about since its inception, with posts from 2007 and for years thereafter … [Read more...]
Dec. 3, 2009 Just visited the excellent Connect Safely forum to pose the industry question, is there ANYthing that digital moderators or online advocates could’ve done in the child safety realm to … [Read more...]
Nov. 24, 2009 As fall weather kicks in and families hunker indoors to ‘more screen time’ than summer time norms, I hear tales of media management missteps that would spin heads faster than a Linda … [Read more...]
May 22, 2009 Aside from another botched spelling test via corporate branding with the clever name in "Pursuit of Happyness" style, I'd like to hear pros and cons from mobile maniacs, please... Mobile … [Read more...]
November 13, 2008: Be there for the Kids Online: Balancing Fun and Safety Unconference! A few years back when I heard the geek/chic term “UnConference” I immediately thought it must be … [Read more...]
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