
May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails … [Read more...]
May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails … [Read more...]
July 9, 2010 “There’s an obsession among many teens today for all things vampire, and it looks like the craze is now leaving a mark…literally.” So goes the opener for CBS News Early Morning Show … [Read more...]
June 16, 2010 Personal post today to welcome (in over 325 languages) Shaping Youth advisory board member Dr. Robyn Silverman’s new son into the world of global digital citizenship. Born: Mr. Noah … [Read more...]
June 10, 2010 It’s ironic. As schools let out for summer and kids in the US fist-pump with glee that they’re OUT, there are young girls in Africa doing the same thing when they find out they’ve … [Read more...]
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