May 19, 2015 Once upon a time, call-in centers were helpful first responders to direct levels of care, staffed with human specialists not robots, touch tone prompts, and layered redirected voicemails entangled like spaghetti.In a throwback to an era of personal, customized approaches to dilemmas, the newly proposed social media hotline for schools, called I Can Helpline.org, … [Read more...]
July 2, 2010 When I first saw this note in my social media stream it raised my media literacy eyebrows to explore further. It said, “Interesting: McAfee has a very diff take on their own study than does CNET's Larry Magid." First thing that popped into my brain was, “That's NOT surprising, research is only relevant when one can deconstruct the background of who’s doing … [Read more...]
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